At B33 Sports Apparel, we take pride in outfitting your team with high-quality, made-to-order gear. Because every jersey, hoodie, and piece of sports apparel is uniquely customized with your specific colors, logos, names, and numbers, all sales are final.
We do not accept returns, refunds, or exchanges for the following reasons:
Sizing Issues: Please be sure to consult our sizing charts and double-check your players' measurements before placing an order.
Customer Input Errors: We print exactly what is submitted. We cannot accept returns for misspellings, incorrect numbers, or wrong color selections made during the ordering process.
Buyer’s Remorse / Change of Mind.
Damaged or Defective Items We stand behind the quality of our products. The only exception to our final sale policy is if your item arrives damaged, defective, or if there was a manufacturing error on our end (e.g., we printed a different number or name than what was on your approved order).
If you receive a damaged or incorrect item, we will gladly replace it at no additional cost to you.
How to Report an Issue:
Contact us within 7 days of receiving your order by emailing [email protected].
Include your order number in the subject line.
Provide a brief description of the issue.
Attach clear photos showing the damage, defect, or incorrect customization.
Once we review your claim and confirm the error or damage, we will expedite a replacement of the exact item originally ordered.
Thank you for understanding and for trusting B33 Sports Apparel with your custom team gear!